Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: contact form submissions include your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps — when you contact us.
- Legitimate interests — to run our site, secure it, and reply to enquiries.
- Legal obligation — where law requires data retention or disclosure.
4. Who we share data with
We use trusted processors who follow our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share your data for cross-context behavioral advertising.
5. International transfers
Based in the EU, we serve US clients; data may be processed in the EU and US under safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed for your enquiry, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, correct, erase, restrict, or object to processing, and lodge complaints.
8. Your rights (California — CCPA/CPRA)
California residents: you may request data details, deletion, corrections, or opt out of "sale" or "sharing". We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com